Curtin University

Information for Staff

Computer Login Account

New computer login details can be collected from the respective Administrative Assistant or HR personnel. Please remember your password and should you fail to logon after the 3rd attempt, the system will automatically lock out. To unlock, please contact IT Helpdesk.

Desktop

User will be allocated a Personal Computer at the request and approval of respective School Directors, Manager or Head of Department. The computer will be ready within two working days after the new staff arrival and HR confirmation.

Email Account & Setup

Email account details can be collected from the respective Administrative Assistant or HR personnel. The default email application is MS Outlook 2000.
To configure your Outlook & change email password, please refer to our guideline at http://www.curtin.edu.my/sch_dept/ICT/ICT_FAQ.htm
(Note: Default email password is your date of birth: DDMMYY.)

ICT Policies and Guidelines

To view the policies, please go to: http://www.curtin.edu.my/sch_dept/ICT/policies/index.htm

ICT Inquiries or Service Request

ICT inquires or service request can be submitted via email to it.helpdesk@curtin.edu.my or call our Help Desk extension number at 3988 or 3989.

Server File Storage Quota(Z: Drive)

All staffs have a network storage mapped to drive “Z:” and having a storage quota of 200MB only.

Peer to peer file sharing programs

Installation or use of peer to peer file sharing programs such as Gnutella, Kazaa, BitTorrent, etc is not permitted.

Unlawful activity

Unlawful activity, e.g. infringement of copyright, defamation, hacking, denial of service, breaching of proxy services. By passing of proxy services, hosting of unauthorized services etc are not permitted.

Printing

The campus is equipped with black laser printers. Color printers are located in few areas in the campus and can be accessed by authorized users only. For more info on the authorized users, please refer to your School Directors, Manager or Head of Department.

File Backups

Users are encouraged to make frequent backup copies of their files saved in the local PC and the network folders.

On-Campus Internet Access

Internet Access is available in campus offices and computer labs. The access is monitored and strictly for academic and work related activities only.

Telephone Facility

Telephone is limited 1 unit per room. It is shared among room occupant. Further amendment to this is to be at the request and approval of respective School Directors, Manager or Head of Department. All outstation calls will require operator’s assistance. The operator can be reach by dialing the usual "0". Details on Telephone Operating Instructions can be referred at http://www.curtin.edu.my/sch_dept/ICT/ICT_FAQ.htm.

ICT Equipment Booking

ICT Department do loan equipments to CSM staff for any academic and important events in Curtin. The loan equipments are teleconference unit, laser wireless thumb mouse, portable PA system, projector, laptop, wireless and lapel microphone.
The online ICT Online Booking Equipment Booking service is available at https://booking.curtin.edu.my.

Personal IT Related Equipment

ICT Department or Personnel are not responsible or obliged to service, troubleshoot, configure, setup, install, fix, backup, safety etc any of the user’s personal IT equipment (such as PC, Notebook , camera, scanner or other IT related equipments) or software.
The user is responsible to ensure that their equipments or software are compatible with the University’s facilities if the user requires using it in the campus.

Other ICT Services

Please visit our link at http://www.curtin.edu.my/staff/links.htm